Pick Up Service Starting November 12, 2020

***UPDATE NOVEMBER 12, 2020***
Pickup Service at the Portage la Prairie Regional Library
Starting Thursday, November 12, 2020 The Portage la Prairie Regional Library will again offer pick up service for library patrons.

The library building will remain closed to the public until further notice to comply with the
Province of Manitoba Pandemic Response System Changes effective November 9, 2020.

How to Make a Request for Pick Up!
Patrons will be able to take out library materials they have requested through the following means:

1) Contacting us by phone: 204-857-4271
2) Contacting us by email: portlib@portagelibrary.com
3) Placing a ‘Hold’ on materials directly through the library catalogue:
To access Our Collection / My Account, CLICK HERE
To view How to Use the Library Program, CLICK HERE

Once a ‘Hold’ or request has been placed, patrons will then be called by library staff to schedule a time to pick up their materials.
Note: Staff gather the holds and requests made by patrons  twice a day (in the morning and afternoon.)
If you have NOT been contacted by library staff then your hold / request is not ready. 

Scheduled times to pick up items will start at 10 AM and will end at 4 PM Tuesday to Saturday,
and are available in 15 minute intervals.

If patrons are unable to pick up their materials during the time they are scheduled,
they will be required to contact the library to re-schedule a new pickup time.
Note: The $1.00 DVD rental fee will be in effect and will be requested at the time of pick up.
Exact change please.
Returned materials will be quarantined for 1 week before being allowed to be signed out again to patrons.
All returns are to be made through the book drop, including DVDs and CD audiobooks,
and the book drop does not require a key card to unlock.
For any questions or concerns regarding our pick up service, please contact the library
by phone (204-857-4271) or by email or you may email us at portlib@portagelibrary.com

Library Pick Up Procedure