***UPDATE FEBRUARY 16, 2021***
MASKS WILL BE MANDATORY FOR ENTRY INTO THE LIBRARY.
Entry into the building will not be allowed for those
over the age of 8 who are not wearing a mask.
As of February 16, 2021, the Library is open to the public with limited capacity.
The Portage la Prairie Regional Library will continue offer Pick Up Service
for anyone who is apprehensive to visit the Library or for those *unable to wear a mask.
Pick Up service is still available
Tuesday to Saturday 10:00 am to 4:00 pm.
How to Make a Request for Pick Up!
Patrons will be able to take out library materials through the following means:
1) Contacting us by phone: 204-857-4271
2) Contacting us by email: email@example.com
3) Placing a ‘Hold’ on materials directly through the library catalogue:
To access Our Collection / My Account, CLICK HERE
To view How to Use the Library Program, CLICK HERE
Once a ‘Hold’ or request has been placed, patrons will then be called by library staff to schedule a time to pick up their materials.
Note: Staff gather the holds and requests made by patrons twice a day (in the morning and afternoon.)
If you have NOT been contacted by library staff then your hold / request is not ready.
If patrons are unable to pick up their materials during the time they are scheduled,
they will be required to contact the library to re-schedule a new pickup time.
Note: The $1.00 DVD rental fee will be in effect and will be requested at the time of pick up.
Exact change please.
Note: Fines and fees over $6 on a Library account must be paid down before pickup service will be available to that person.
Staff may collect money from people using the pickup service, but the person doing the pickup must bring the exact amount they
will pay that day with them. No change will be made at the Library, and there is no debit or credit service available.
*Note: For patrons unable to wear a mask.
Please indicate at time of item request or when Pick Up time is scheduled.
Requested items will be delivered to people outside the main entrance doors.
a. If the person picking up the items is driving, they will park in front of the main entrance doors.
If the person picking up the items has a cell phone, we request they call the Library upon arrival to ensure a timely delivery.
They will be required to open their trunk or side door for staff to place the items into.
Staff will not open the vehicle to place the items into it.
b. If the person is cycling or walking to pick up items, they will be required to bring a suitable container or bag to place their requested items into.
Staff will only hand the materials over, they will not place the items into the container or bag.
Returned materials will be quarantined for 1 week before being allowed to be signed out again to patrons.
All returns are to be made through the book drop, including DVDs and CD audiobooks,
and the book drop does not require a key card to unlock.
For any questions or concerns regarding our Pick Up Service, please contact the Library
by phone (204-857-4271) or by email or you may email us at firstname.lastname@example.org